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Subscription and license

Frametide is free to use, and Premium unlocks everything on two PCs. Payments run through Polar, our merchant of record: they handle the checkout, invoices, VAT and cancelling.

Free and Premium#

Feature	Free	Premium
PC scan (hardware and 160+ settings)	Yes	Yes
Cleanup (leftover files, startup programs)	Yes	Yes
Tweaks	The basics: about 30% of the settings, the safest ones in every category	All settings
Setup and BIOS checks	How many problems were found	Which ones, why they matter and how to fix them
AI presets and the ready-made presets	–	Yes, 30 AI generations a month
Tests in your games and results	–	Yes
Undo any change	Yes	Yes

In the app, Premium pages and settings carry a PRO label. Undoing changes always works, also after Premium ends.

Subscribe#

In the app, click Upgrade to Premium at the bottom of the sidebar (or open any PRO page), then Subscribe now. The checkout opens in your browser.
Pay. Polar shows the final price including VAT for your country before you pay.
Go back to the app: it unlocks by itself within a few seconds. You also get an e-mail with your license key (it starts with FTD-). Keep it: you need it on a second PC or after reinstalling Windows.

Closed the app during payment? Start it again; it picks up the purchase. If it doesn't unlock after a minute, enter the key from the e-mail.

What the subscription includes#

Every feature of the app, on 2 PCs at the same time.
30 AI preset generations per month. One click on Create presets is one generation, however many presets (1–5) you ask for. The count resets each month; unused ones don't carry over.
Tests in as many games as you like, the ready-made presets, tweaks, cleanup and all updates. These don't count against anything.

Use it on a second PC#

Install Frametide there, then enter your key under Already subscribed? and click Activate. Each PC gets its own activation.

Move to a new PC#

On the old PC: Settings → Deactivate this PC. That frees one of the two activations.
On the new PC: install and activate with your key.

The old PC is gone or broken? Write to support@frametide.de with your key or purchase e-mail, and we free the activation.

Offline#

The app confirms the subscription with our server whenever it's online. After a successful check it keeps working offline for up to 7 days. Then it asks you to connect once. AI presets always need a connection.

Lost your key#

Click Lost your key? Open the customer portal on the Premium screen (or Settings → Manage subscription). Log in with the e-mail you used to pay; the portal shows your key, invoices and subscription.

Cancel#

Any time, in the customer portal: Settings → Manage subscription, or the link in your purchase e-mail. The subscription runs until the end of the paid month, then the app goes back to the free version. Your settings stay as they are, and you can still put them back: Undo all changes (Settings or Tweaks) works in the free version too. Uninstalling is described here.

Messages on the Premium screen#

Message	What to do
Checking your subscription…	Normal for a moment at start. If it stays, the app can't reach `api.frametide.de`: check the internet connection, VPN or firewall.
This key is already active on the maximum number of PCs, or the subscription has ended.	Deactivate the key on one of your other PCs (Settings → Deactivate this PC), or check in the customer portal that the subscription is active.
Unknown license key.	Check for typos; copy the key from the e-mail. Keys start with `FTD-`.
Your subscription has ended, or this PC was deactivated.	Renew in the customer portal, or enter the key again.
Connect to the internet so the app can confirm your subscription.	The app was offline for more than 7 days. Connect once; it unlocks by itself.
Your PC's date and time look wrong.	Fix the clock in Windows (Settings → Time & language → Date & time → Set time automatically), then connect to the internet.
This license was activated on a different PC.	The saved activation belongs to another PC (e.g. after copying the data folder). Enter your key to activate this PC.
This key can't be activated on a PC right now. Your payment is fine…	A setup problem on our side. Write to support; we fix it quickly.

Still stuck? Write to support@frametide.de with what you clicked, the exact message and, if the app showed an error, the file errors.log (Settings → Open data folder → logs).